| It has been said that Ricoh have had a long standing | | | | 30 percent were Ricoh before the acquisition. Ricoh |
| relationship with IKON. With the amount of area | | | | have said that they will replace all Canon machines |
| coverage that IKON already have, Ricoh will be able to | | | | with their own printers, photocopiers and multifunctional |
| expand their US distribution network by a | | | | devices within 3 to 4 years. |
| substantial amount. The European Commission, upon | | | | This acquisition may leave some IKON customers in a |
| deciding that there were enough competitors for all the | | | | difficult situation, because, although Ricoh have said |
| products concerned, were able to give clearance for | | | | they will continue to service other manufacturers of |
| the acquisition of IKON by Ricoh. They found that no | | | | machine, they will eventually be replacing all their |
| competitors of Ricoh are dependent on IKON's | | | | machines with Ricoh devices. This means that any |
| distribution. However, IKON is a substantial company, | | | | customers using Canon machines will either have to |
| with around 24,000 employees in more than 400 | | | | change suppliers or manufacturers if they require a |
| locations throughout North America and Western | | | | new device. For some customers this could be a |
| Europe, so the acquisition of IKON by Ricoh is bound | | | | difficult decision to make as they could be loyal to |
| to have some effect on the industry. | | | | Canon and very happy with the machines they |
| Before the merger, IKON sold and leased a range of | | | | already use, but see changing their supplier as a |
| products from manufacturers such as Canon, Ricoh, | | | | daunting task, especially if they have a large number of |
| Konica Minolta and HP. It seems that Canon could be | | | | devices. Fortunately there are some Canon suppliers |
| the manufacturer that is hit the hardest, as, according | | | | that are prepared to make the transition as easy and |
| to Reuters ( 60 percent of the products handled | | | | as hassle free as possible. |
| by IKON were Canon machines, where as only around | | | | |