| Just like the machine that our human body is, your | | | | When it's an emergency such as this, you will have little |
| office equipment also suffers from downtime. And | | | | choice but to do the job yourself if you want to get |
| very much like an unwell body, when your copier or | | | | your tasks done on time. And it really helps to have |
| fax machine goes out of order, a lot of office tasks | | | | some knowledge on how to deal with urgent situations. |
| are put on hold. This means reduced productivity, not | | | | Here is a simple step by step procedure on resolving |
| to mention stress and unmet deadlines. This can be | | | | your copier emergency: |
| avoided. | | | | 1. Try feeding the copier different sizes of paper. It |
| Downtime, whether for a short or long period of time, | | | | might be because one of the paper sizes is jamming |
| ultimately results in loss of revenue. There are | | | | the machine. Is the paper simply stopping or is it |
| techniques and tips which can be used to help you | | | | crumpling up? |
| prevent downtime. There are many ways which you | | | | 2. Listen to the machine. What kind of noise does it |
| can avoid this: | | | | make- whining, does it seems to be spinning its rollers |
| 1. Adequate practical knowledge of office staff - It | | | | or does it seems off? |
| doesn't really take a genius to troubleshoot common | | | | 3. If only one size is jamming the copier, then it means |
| office equipment problems, especially when the staff | | | | that the trouble lies in one of the cassettes. All you |
| have sufficient technical familiarity, common sense will | | | | need to do is switch the position of the cassette and |
| also do, with these equipment. | | | | there you go. |
| 2. Regular maintenance checks - Prevention is better | | | | 4. If possible, clean the cassette as well as the rollers |
| than cure. Habitual check-ups of your office equipment | | | | which turn the paper. |
| keep them well-oiled, so to speak, and avoid any | | | | 5. However, if all cassettes seem to be jamming and |
| possible downtime. Although, of course, it doesn't really | | | | the paper stops in the machine without crumpling, it's |
| make it foolproof, you're definitely reducing any | | | | possibly because of worn out rollers. You can perform |
| possible downtime. | | | | the same procedure as above to clean out the rollers. |
| 3. Quality office equipment - Quality comes with a | | | | 6. If the machine is jamming and the paper is crumpling, |
| price, that's a fact. However, in the long run, it may | | | | then follow the path of the paper carefully and |
| prove to be a more practical choice than purchasing a | | | | determine if there is something inside which causes the |
| lesser priced counterpart. | | | | paper to stop. |
| With these tips, you will be sure to have lesser | | | | 7. Listen to your machine; it can save you a lot of time. |
| occurrences of downtime and a longer life for your | | | | If it appears like it is just spinning its rollers, then look at |
| office equipment. You save money by not calling in | | | | them since they move the paper through the machine. |
| maintenance for every little technical problem that | | | | If the copier whines or if it groans just before jamming |
| arises. You can also save money when there is less | | | | then you will have to call for service. |
| downtime at the office. | | | | It will really help if you are able to address simple office |
| What if your copier suddenly throws up all the papers | | | | equipment glitches on your own. Saves you a lot time |
| you feed it and you need all the copies in the next 30 | | | | and money, and helps you meet your deadlines |
| minutes for the upcoming board meeting? Can you | | | | without waiting for the maintenance crew to arrive and |
| possibly wait for the maintenance crew to show up | | | | fix these downed equipment. |
| and repair it? | | | | |
