| So you need ten sets of a fifty page document for | | | | it again with the dry part of the towel. As I said there |
| this mornings meeting. It’s 8:30AM and your | | | | are many different types. Some have a set of three |
| meeting is at 9:00AM. You begin with your project and | | | | rollers. One Pre-feed roller, this pushes the paper into |
| the copier jams. You clear the jam but it keeps | | | | the other rollers. One feed roller and one separation |
| jamming! It’s not pulling in the paper. Sure you can | | | | roller. Others have a half moon style. These are harder |
| call the repair person, but you need the copies now! | | | | to clean because they have a clutch system that |
| There’s nothing you can do, or is there? | | | | keeps it at home position when not feeding. |
| All office equipment that feeds paper has a | | | | WARNING: If you try and turn these to clean them |
| component inside that pulls the paper out of the paper | | | | you will damage the clutch mechanism! There are two |
| tray and into the machine. Most are made out of | | | | ways you can clean these types. First you can |
| rubber and just like the tires on your car they wear | | | | actuate the clutch by pushing down on the solenoid or |
| out. When a roller is worn and dirty they will cause | | | | release lever. This sometimes can be hard to get to. |
| paper jams. The purpose of this article is to show you | | | | You can also start the copy process and shut off the |
| how you can clean or rejuvenate the rollers long | | | | machine exactly when the feed roller engages. This |
| enough for you to complete your job and have your | | | | takes some patience and practice but it is better than |
| repair person come out and fix it properly. | | | | damaging the clutch. Once you get it where you can |
| Alternative solutions | | | | clean the roller repeat the procedure above. |
| When your machine is jamming, first locate where the | | | | Some alternatives to replacing feed rollers: |
| paper is jamming. Which paper tray? Is it tray 1 or tray | | | | There is a material called feed roller tape. I have used |
| 2? Also which size is jamming? On machines that | | | | it when I didn’t have the right roller in my car stock. |
| have more than one paper tray you can switch paper | | | | It works with some styles mainly half moon styles. Just |
| trays and then you can skip cleaning the rollers. Make | | | | peel off the adhesive and wrap it around the worn |
| sure when you change cassettes that the copier | | | | roller surface. They also have some that stretch over |
| registers the correct size. The machine will think it is a | | | | the old rollers. I have never used this but I have been |
| different size and it will jam. The sensors are set for a | | | | told it will get you up and running. On old copiers or |
| specific timing and it will know the difference in length | | | | printers that you can no longer get parts for you can |
| from letter size and legal size. I also would try using the | | | | apply clear silicon on the feed surface and let it dry |
| bypass tray or manual feed tray if so equipped. This | | | | twenty four hours. It works but I am inclined to use the |
| will get you up and running quicker than cleaning the | | | | real thing. You can also use generic rollers |
| rollers. | | | | manufactured for almost all equipment. I have mixed |
| Determining if the rollers are the problem: | | | | feeling about these because I have had to go back |
| If you need the specific tray to be functional we will | | | | and change them again later. For the best repair I use |
| get busy with the repair. | | | | genuine OEM feed rollers. They are still inexpensive |
| First make a single copy in the tray that is jamming. By | | | | and they will last you longer and you will have fewer |
| doing this you are determining where the paper is | | | | headaches. |
| jamming. If it is jamming in the exit for instance, you | | | | Feed Rollers |
| have another problem. If it is jamming in the center of | | | | There are many types of rollers and feed systems. |
| the machine, again it is a different problem. But if it | | | | Here are some common feed rollers with their part |
| jams at the cassette or paper tray area the next step | | | | numbers. Rollers will normally come in a maintenance |
| is removing the paper tray. Shine your flashlight into the | | | | kit but they may need to be replaced approximately |
| paper feed area and see if there are any pieces of | | | | half way through the maintenance kit cycle. |
| paper torn off inside or something blocking the paper | | | | HP LJ-4000 laser printer |
| path. Now that you have ruled out a blocked paper | | | | Feed Rollers |
| path, you can clean the feed roller(s). | | | | RG5-2651-000CN x 2 |
| Tools Required: | | | | Note: These are very easily replaced. Just unsnap |
| Flashlight, strong cotton towel (so it will not rip off in the | | | | them and replace them with the new roller. |
| machine), WD-40 or Rubber roller rejuvenator. | | | | Toshiba E-Studio 350/450 Photocopier |
| Note: Never use alcohol to clean rollers. It dries out the | | | | Paper Feed Rollers |
| tread and the remaining tread will get ripped off and | | | | 44201807000 x2, 4400669910 |
| then it still will not feed. Use WD-40 it works great! | | | | Note: These take a little more work. First you need to |
| Cleaning the rollers: | | | | remove the paper feed assembly and then you can |
| Shine your flashlight into the paper feed area and | | | | get to the clips that hold them on. |
| locate the rubber rollers that feed the paper in. Grab | | | | I hope this has helped you complete your print or copy |
| your towel and saturate it with cleaning fluid. This can | | | | job. Please remember that this article is just a quick fix |
| be WD-40 or your favorite roller rejuvenator. Start by | | | | and not a long term solution. Be sure and call your |
| cleaning the roller and spinning it all the way around not | | | | repair person to fix it correctly. |
| missing any of the surfaces of the roller. Then go over | | | | |
