Fax Machines and VOIP Digital Connections - Compatibility Issues

Fax machines are analog. VOIP is digital. They comeno assurance that things will work up to standard.
from two different worlds. Despite the best efforts toSetting up a computer fax account is fast and easy
get the two to mix, there hasn't been much success.and will change the way you think about faxing. You
While transmitting the human voice over traditionalwill be assigned a toll free fax number (or you can
telephones works pretty well over digital connections,keep the same fax number you have now) and when
fax data is a completely different story.you receive a fax, the service will automatically digitize
It's all about packet loss. Very simply (and quickly), theit and send it to you as an email attachment. Once you
old fashioned telephone networks were designed toreceive it, you can save it to your hard drive, forward
have data enter and leave at a constant rate ofto others, or print it out if you want a hard copy. It's not
speed -- perfect for regular fax machines. However,only more secure, because everyone in the office
as soon as those signals begin crossing over towon't be looking at it before it gets to you, but it's also
Internet connections, strange things begin to happen tomore convenient because you can receive faxes
those data packets and quality of service (QoS) fliesanywhere you can get email -- in the office, on the
out the window, particularly with fax data. In fact, asroad or at home.
developers continue to improve the quality of voiceSending faxes over the computer is just as easy. You
transmissions across the Internet, the faxing capabilitiessimply use a special email address that includes the
will get worse, not better. And you can bet that 99%number of the receiving fax machine, and you attach
of the efforts will be to improve voice connections.your Word document (or other document format) to
Developers have little incentive to improve faxing overyour email. Again, the service converts your Word
VOIP, for one simple reason. The world is quicklydocument into a fax and sends it off to the receiver.
converting over to a new fax technology calledThe nice part about this type of service is that it is
computer faxing, or Internet faxing. Not only is it lesscompletely compatible with any type of operating
expensive (about half to cost of traditional faxing), butsystem (PCs, Macs, PDAs, etc) and will work with any
it enables you to send and receive faxes from yourInternet connection, including both cable modems and
computer, laptop or mobile device, without the need ofold fashioned phone lines. Moreover, people sending
a fax machine, a phone line, or ink and paper.you faxes never get a busy signal and you don't have
Computer faxing has become a godsend toto standing line at the fax machine to send something.
businesses that have switched to VOIPAnd if your fax machine stops working, or the MFP of
communications and unintentionally rendered their oldMFD (Multi Function Printer or Device) shuts down, you
fax machines useless. While some of the digitalwill never be caught without fax functionality. It's
communication services say they have a "fix" for thealways up to deliver and receive your faxes.
fax issues, it usually involves additional expense with