10 Tips For Starting a Temporary Staffing Business

So you've decided to start up a temporary/contractfunding, your business is going nowhere. Understanding
staffing company, and you would like to know what'sthat you have to lay out money to incorporate your
involved in ensuring success in your new venture. Tobusiness, buy insurance, get an office location,
follow are 10 tips for making your new venture apurchase or lease equipment, purchase office supplies
success.will get you to the point of opening your business. At
1. Define Your Market - Most entrepreneurs that startthat point, now you have to hire employees. They will
a staffing company come from within the industry.be on your payroll and covered by your insurance.
Some have worked for other agencies as a branch orNow you need to place them on assignment and they
regional manager, recruiter, or sales professional.expect to be paid weekly or bi-weekly. Once you bill
Others have owned a staffing company, sold theirfor your services, it may take 30, 60, up to 90 days to
company, then returned to open a new company.get paid from your clients. You will have to carry that
Whatever the background, defining a specialty staffingpayroll for up to 90 days, unless you have a funder
area can be the key to your success. Whether it'swho will carry that payroll for you. You may have put
concentrating on accounting, finance, admin/clerical, lightup your savings to get the business off the ground, but
industrial, healthcare, IT, or professional areas, you mustif it takes off, you may run into a cash crunch fairly
define your area of focus. Depending on your crew, itquickly. There are several options to cover your
may be necessary to concentrate on one area first,payrolling and working capital costs, but again you will
then branch out to others as you bring in industryneed to find a funding source that understands your
experts from other areas.business and is able to fund your business based on
2. Define Your Strengths - Everyone has strengths.the volume of business you generate. Banks these
Whether it's in sales/business development, marketing,days are being very cautious about who they lend
operations, financial acumen, or other areas will dependfunds to, so I would recommend your finding a
on your role within the organization. You will want toreceivables financing company that specializes in the
take over roles matching your strengths, and leave thestaffing industry. If you don't enjoy the administrative
other areas to professionals best suited to handle thefunctions of running a business, or would like to
other functions in your business. For instance, if youroutsource your back office (billing, payroll, payroll tax)
specialty is business development, you want to be thefunctions, some funders exclusive to staffing will not
one calling to get job orders and secure contracts.only finance your business, but take on the back office
You may want to bring in an operations professional topiece.
handle day-to-days tasks of running the agency.7. Market Your Services - Once your business is set
3. Define Your Weaknesses - This step goes hand inup, now is the time to start marketing your services to
hand with #2, but can also include specialty areas aspotential clients. Some folks already have target
well. If you have a background in healthcare, you willcompanies in mind, based on prior business
probably want to attack that marketplace as anrelationships. Warm calls and referral business is
expert in the industry, versus taking on IT oralways preferred to cold calls, but when you are
Accounting clients. Stick with your strengths, and bringgetting started, you have to utilize any methods to pick
in experts to handle other specialty areas.up new business. Joining social networks such as
4. Get The Basics - The first step in opening aLinkedin, Twitter, Facebook, or others is a great place
business is to incorporate in states that you are goingto start. Use your existing contacts to leverage other
to conduct business. I would recommend either goingcontacts. Let everyone you know that you have a
online to your Secretary of State's website, or visitingstarted a new business venture that you are excited
a local office to incorporate. Whether it's as aabout and want to share. Network, Network, Network.
SubChapter C, S, or LLC, you want to make sure that8. Find Candidates / Employees - In days past, the only
you distance your personal business from yourway to find candidates was to pick up the phone and
staffing business. Consult with your attorney on settingcall into companies, or run a newspaper ad. There's
up your business as a corporation, but putting a layersomething to be said about those methods, but with
of protection from your personal and business assetsthe advent of the internet, social networks, job boards,
is paramount when starting your business. You mayetc., finding candidates has changed. Posting jobs to
want to also consult your Accountant when setting upMonster, Careerbuilder, Dice, The Ladders, is great, if
your business to inquire about setting your business upyou can afford to subscribe to those services.
on a cash vs. accrual basis for accounting purposes.Networking through Linkedin, Twitter, Facebook, and
Also, if you are going to have candidates interviewingother social networks can be as effective, and much
for positions, you are going to want to consider havingless expensive. Joining professional organizations such
a corporate office location, whether as an executiveas The Amercian Staffing Association, local staffing
suite, in a strip center, or in a separate building.organizations, or attending trade shows / staffing
Appearance is everything, and you don't want to beconferences can bring credibility to your organization,
meeting candidates at your local Starbucks forand provide excellent networking opportunities.
interviews. Also, be prepared to contact your phone9. Become an Expert - People like to deal with
company for a business line, and consider leasing orprofessionals they feel comfortable with, view as an
buying office equipment (copy/fax machine, phoneexpert in their field, and provide value to the
system, etc). Office supplies are also necessary to runrelationship. Take the time to learn about the industry,
your business.your specialty recruitment areas, and the clients you
5. Determine Insurance Needs - This is the fun stuff, asplan to call on. View each sales call as a job interview.
they say. Nobody likes to buy insurance, butBe prepared to discuss your prospective client's
unfortunately, it's a requirement for running a temporarycompany as if you planned on working there. Know
contract staffing business. Minimum insurancetheir business, study their history, become familiar with
requirements will be for General Liability and Workerstheir culture. If you are viewed as an expert in the
Comp. You may also want to consider havingindustry, especially in your field, then it becomes a
E&O and Professional Liability Insurancematter of finding out if your prospective client can
coverages. Find an insurance carrier that understandsafford your bill rate and if you can add value to their
the staffing industry! A list can be found underorganization.
insurance providers for the American Staffing10. Repeat the Process - If you take the proper steps
Association ( If you are a start-up, you may have toto set up your company correctly, then it's a matter of
contact your state's Insurance Fund to get your firstbuilding out your company. You may want to start
Workers Comp policy. However, once you have ansmall, then take on new business slowly. Or, if the
established business, you may be able to gainopportunity presents itself, you may be able to capture
insurance from a private insurance carrier. Again, makeunique opportunities to grow your business quickly.
sure you are dealing with a broker or agent thatRemember to define your market, know your
understands what your company and the staffingstrengths, find an suitable funding source, and network,
industry.network, network.
6. Determine Your Funding Needs - Without proper